Via smart phone (FaceTime or Zoom) up to 60 minutes in length.

Via smart phone (FaceTime or Zoom) up to 60 minutes in length.

We accept all major credit and debit cards.

Returns are refunded via store credit in the form of a Glam Functional E-Gift Card. Glam Functional does not issue store credit for the original shipping charges.

We do not provide prepaid return labels and customers are responsible for covering shipping costs to return.

All returns must include an order packing slip that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing.sdfasdfsdsdfasdf

We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your items.

Returns are processed within 5-7 business days after your item(s) are delivered to us.

Damaged, defective, or incorrect items must be reported within 3 days of delivery. 

• This can happen if (1) an address is invalid or missing information, (2) the carrier is unable to deliver your package, or (3) the order is refused by the customer at time of delivery.
• Returned-to-Sender or Refused Packages will be restocked and you will be issued store credit in the form of an E-Gift Card minus the initial shipping charge.
• We are unable to make changes to orders once they have been placed in our system. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.
• We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.

The client is sent all purchasing links and is in charge of any and all returns as well.

Should you receive a damaged, defective, or incorrect item, contact our Customer Care team via help@glamfunctional.com Once we receive your request, we will be in contact with you to address and resolve the issue.

If you miss your virtual install and call to inform us then you get one reschedule without charge. If you're a no call no show then all monies are forfeited.